FAQ

Frequently Asked Questions

PHOTO BOOTH INFO

Q. How does the booth work?

A. You simply touch the screen to start, pose & smile then wait 15 seconds and collect your instant printout from the side. It really is that easy.

Q. How many people can I get in the booth?

A. Our booths can fit anything from 2 to 15 people it all depends on what booth you choose.

Q. What is the difference between the "Say Cheese Pod" and the "Classic Booth"?

A. The Say Cheese Pod comes with a backdrop but has no sides. This makes it a more social booth as your guests can view what is happening in the booth. The Classic Booth uses the same equipment, but has a further 3 curtained sides around it to make an enclosed booth. Booth options offer the same quality pictures and prop boxes.

 

BACK DROP AND PRINTOUTS

Q. Can I customise my background or curtain?

A. You can have any background  you want using our Green Screen Technology. We have a wide range to choose from but you can also customise your own and send it to us if you wish. This is a great idea for corporate events and product launches.

Q. Can I have colour or black and white prints?

A. Yes you can choose prior to the event what type of effect you would like. 

Q. Can you do different print layouts?

A.  Yes see here for our different print layouts http://saycheesecumbria.co.uk/?page_id=1629 or contact us to find out more.

Q. Can I choose to have branding on my prints?

A.  Absolutely! When you book our booths we will ask you what you would like on your printout and our graphic designer will help create this.

Q. Do we get unlimited photos?

A.  Yes you get unlimited photos with all of our packages. Unlimited Photos refers to 1 print per person, per session.

 Included Extras

Q. What is a Double Prints guestbook?

A. Our guest books are a great way to remember your special event.  Your guests get to put their pictures and personal messages into a guestbook, then view all the special moments afterwards. Your guests also get a copy of the pictures as we give double prints with every guestbook.

Q. Do you supply the glue and pens for the guestbook? 

A. Yes, we supply a variety of pens and glue for your guests to stick their photo in and write a little comment. 

Q. Who sticks the photos in the guestbook and will all prints be stuck in?

A. One of our attendants will glue a copy of each print and prompt your guests to write a message.

Q. Can we supply our own props?

A.  We encourage you to bring along any special props that your guests may enjoy. You can also customize any of our props for an extra cost.

AT THE EVENT

Q. How long does setup take?

A.  It takes around 60- 90 minutes to set up and 30-45 min to pack away, setup and collection is included in all of our prices.

Q. What happens if Say Cheese is running late for set up?

A. Say Cheese will stay for the extra time to compensate for time lost.

Q. What happens if the wedding / party / event is running late and you can’t get in to set up?

A. The Say Cheese staff are only contracted to stay for the original hire time, we will try to set up as quickly as possible so you get the most time from the booth but we will not stay any longer than the original time booked. So please ensure we can set up 1.5 hours before your specified start time.

Q. What are the electricity requirements for the booth?

A. We just need one standard plug point as close to the area as possible.

Q. What if we need help during the event?

A. All of our packages come with a booth attendant who will be there to help out.

Q. Will there be a problem if our event is on the 5th floor?

A. No, our photo booths can fit anywhere and can be easily transported around venues but there may be a surcharge depending on the venue.

Q. Can it be used in marquees or outdoors?

A.  Yes as long as the floor is level and the booth is sheltered from rain and there is a power source nearby. 

Q. Do I need consent from guest/users when using social media integration

A. Yes it is your responsibility to receive consent from your guests before posting their images. Say Cheese is not responsible for your content posted online.

AFTER EVENT

Q. How will I be able to view all of the photos from the event?

A. All images will be placed on our web gallery 3-4 days after the event. All of our packages include a USB with all the images taken on the day and will be given to you at the end of the event.

Q. Who owns the pictures and photo rights from each event? 

A. Say Cheese Cumbria has sole ownership of all photos taken and processed from every event. 

Q. Why is there a water mark on my images online 

A. We apply a water mark on our online galleries but don’t worry when you purchase a download or product this will be removed.

PAYMENT

Q. Do I need to pay a deposit?

A.  Yes, a £50 non-refundable deposit is required to secure your booking.

Q. What if I cancel my booking, what happens to my deposit?

A. Your deposit is non-refundable, however the date can be changed if you notify us at least 3 months prior to your existing booking date please read our terms and conditions http://saycheesecumbria.co.uk/terms--conditions.html

Q. How do I pay?

A. Deposits can be payed via our website using a Credit/Debit Card or paypal. Full payments and remaining balances can be paid via Bank Transfer or cash on the night

 

INSURANCE
 
Q. Do you have public liability insurance?

A. Yes absolutely, if you require a copy please ask, we are covered for £5 million

Q. Have your photo booths been PAT tested?

A. Yes absolutely, if you require a copy please ask.

PHOTO BOOTH INFO

Q. How does the booth work?

A. You simply touch the screen to start, pose & smile then wait 15 seconds and collect your instant printout from the side. It really is that easy.

Q. How many people can I get in the booth?

A. Our booths can fit anything from 2 to 15 people it all depends on what booth you choose.

Q. What is the difference between the "Say Cheese Pod" and the "Classic Booth"?

A. The Say Cheese Pod comes with a green screen backdrop but has no sides. This makes it a more social booth as your guests can view what is happening in the booth. The Classic Booth uses the same equipment, but has a further 3 curtained sides around it to make an enclosed booth. Booth options offer the same quality pictures and prop boxes.

 

BACK DROP AND PRINTOUTS

Q. Can I customise my background or curtain?

A. You can have any background  you want using our Green Screen Technology. We have a wide range to choose from but you can also customise your own and send it to us if you wish. This is a great idea for corporate events and product launches.

Q. Can I have colour or black and white prints?

A. Yes you can choose prior to the event what type of effect you would like. 

Q. Can you do different print layouts?

A.  Yes see here for our different print layouts http://saycheesecumbria.co.uk/?page_id=1629 or contact us to find out more.

Q. Can I choose to have branding on my prints?

A.  Absolutely! When you book our booths we will ask you what you would like on your printout and our graphic designer will help create this.

Q. Do we get unlimited photos?

A.  Yes you get unlimited photos with all of our packages.

 Included Extras

Q. What is a Double Prints guestbook?

A. Our guest books are a great way to remember your special event.  Your guests get to put their pictures and personal messages into a guestbook, then view all the special moments afterwards. Your guests also get a copy of the pictures as we give double prints with every guestbook.

Q. Do you supply the glue and pens for the guestbook? 

A. Yes, we supply a variety of pens and glue for your guests to stick their photo in and write a little comment. 

Q. Who sticks the photos in the guestbook and will all prints be stuck in?

A. One of our attendants will glue a copy of each print and prompt your guests to write a message.

Q. Can we supply our own props?

A.  We encourage you to bring along any special props that your guests may enjoy. You can also customize any of our props for an extra cost.

AT THE EVENT

Q. How long does setup take?

A.  It takes around 60- 90 minutes to set up and 30-45 min to pack away, setup and collection is included in all of our prices.

Q. What happens if Say Cheese is running late for set up?

A. Say Cheese will stay for the extra time to compensate for time lost.

Q. What happens if the wedding / party / event is running late and you can’t get in to set up?

A. The Say Cheese staff are only contracted to stay for the original hire time, we will try to set up as quickly as possible so you get the most time from the booth but we will not stay any longer than the original time booked. So please ensure we can set up 1.5 hours before your specified start time.

Q. What are the electricity requirements for the booth?

A. We just need one standard plug point as close to the area as possible.

Q. What if we need help during the event?

A. All of our packages come with a booth attendant who will be there to help out.

Q. Will there be a problem if our event is on the 5th floor?

A. No, our photo booths can fit anywhere and can be easily transported around venues but there may be a surcharge depending on the venue.

Q. Can it be used in marquees or outdoors?

A.  Yes as long as the floor is level and the booth is sheltered from rain and there is a power source nearby. 

Q. Do I need consent from guest/users when using social media integration

A. Yes it is your responsibility to receive consent from your guests before posting their images. Say Cheese is not responsible for your content posted online.

AFTER EVENT

Q. How will I be able to view all of the photos from the event?

A. All images will be placed on our web gallery 3-4 days after the event. All of our packages include a USB with all the images taken on the day and will be given to you at the end of the event.

Q. Who owns the pictures and photo rights from each event? 

A. Say Cheese Cumbria has sole ownership of all photos taken and processed from every event. 

Q. Why is there a water mark on my images online 

A. We apply a water mark on our online galleries but don’t worry when you purchase a download or product this will be removed.

PAYMENT

Q. Do I need to pay a deposit?

A.  Yes, a £50 non-refundable deposit is required to secure your booking.

Q. What if I cancel my booking, what happens to my deposit?

A. Your deposit is non-refundable, however the date can be changed if you notify us at least 3 months prior to your existing booking date please read our terms and conditions http://saycheesecumbria.co.uk/terms--conditions.html

Q. How do I pay?

A. Deposits can be payed via our website using a Credit/Debit Card or paypal. Full payments and remaining balances can be paid via Bank Transfer or cash on the night

 

INSURANCE
 
Q. Do you have public liability insurance?

A. Yes absolutely, if you require a copy please ask, we are covered for £5 million

Q. Have your photo booths been PAT tested?

A. Yes absolutely, if you require a copy please ask.